The doubt that holds back a shop that doesn't know us the most isn't technical, it's about money: "who charges, when do I get my share and what happens if something goes wrong?". Here it is with a real example in euros.
The Rule: You Only Pay for the Bookings We Bring You
Caranva has no sign-up fee and no monthly fee. The software —dashboard, calendar, booking widget for your website, contracts, deposits— is free. Our commission is 15% of the bookings that reach you through Caranva. Whatever you sell on your own, on your website or at the door, pays nothing.
Example: A Family Books Skis for Three Days
Two adults book a ski and boot pack at €30 a day for three days: €180 in total.
| Usual mode: commission online, the rest in your shop | All-online mode | |
|---|---|---|
| Customer pays when booking | €27 (the 15% commission) | €180 |
| Customer pays at your counter | €153 | €0 |
| You receive | €153, straight away, from the customer | €153, by bank transfer |
| You wait for a payment from Caranva | No | Yes, your share |
Most shops choose the usual mode precisely for that reason: the money is theirs from the first minute and they never depend on a transfer arriving. It is set product by product, so you can have one mode for rentals and another for lessons.
Cancellations and No-Shows
- The customer cancels in time: your policy applies (24 h, 48 h or no free cancellation, whichever you set). What they paid online is refunded according to that policy.
- The customer doesn't show up: what they paid online is not refunded.
- You cancel (no snow, storm, sea conditions): the customer gets back what they paid and it costs you nothing, because you hadn't collected your share yet.
Deposits
If you want a guarantee for the equipment, you can ask for a card pre-authorised deposit: it isn't charged, only held, and it is released when the equipment is returned. It's explained in online payments and deposits.
What If I Already Take Payments Online on My Website?
Nothing changes. What's more, you can put the Caranva widget on your website to take your own bookings online without paying commission: those sales are yours.
What Shops Working This Way Already Earn
- For one of our rental shops we have generated more than €112,000; for another, €92,000.
- On average, we generate €34,000 for each shop that works with us.
- And another ski rental shop made 65 bookings and €6,480 in a single month, from 12 August to 11 September 2026.
We don't give their names because we haven't asked their permission to appear in an article, but we'll introduce you if you want to ask them directly.
Want to try it? Send me your rates (a photo of your price list will do) at caranvasports@gmail.com and I'll have it set up for you in 48 hours, so you can check it before anything is published. Or see how it works at caranva.app/para-tiendas.
— Jaime, founder of Caranva
More Guides for Rental Shops
- The 12 questions shops ask us before working with Caranva
- Selling rentals online without losing an afternoon
- A Booqable alternative in Spanish
- Lueira or Caranva: which to choose
- Online bookings for surf schools and shops
- Ski rental software: 2026 guide
And on caranva.app: software for ski shops, for ski schools, for surf, payments and deposits and booking engine.
