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CaranvaSports reviews

In short: CaranvaSports has 2,197 published reviews with an average rating of 4.9 out of 5; 95% are 5-star. 214 of them carry the "Verified purchase" badge, because Judge.me has matched them to a real order from the shop; those 214 average 4.8 and 84% are 5-star. What comes up most is that the gear is ready when you arrive, that the shop staff are helpful and that booking online is easy. The most common complaint is about the pick-up point and opening hours.

What CaranvaSports is

CaranvaSports is the online shop of Caranva Sports S.L. for booking ski, snowboard, bike, surf and kayak rental, plus lessons, lift passes and transfers. You book and pay here, and you collect the gear from a rental shop in the resort or the city, which fits it and hands it over. We work in ski resorts in Spain, Andorra, the Alps, Chile and Argentina, and in bike and water destinations in Spain.

That is why each review tells two stories at once: how the booking with CaranvaSports went and how the pick-up at the shop went.

Reviews in numbers

  • Published reviews: 2,197, averaging 4.9 out of 5.
  • 5 stars: 2,080 (95%); 4 stars: 101; 3 stars: 14; 2 stars: 2; 1 star: none.
  • Verified purchases: 214, averaging 4.8: 180 five-star, 23 four-star and 11 three-star.
  • Languages of verified purchases: 160 in Spanish and 44 in English; the rest in Catalan, Portuguese, French, German and Swedish.
  • Where customers book from: mostly Spain, and also the United States, the Netherlands, Portugal, Brazil, Italy, Germany, the United Kingdom and Australia.

Figures from the review widget on this page and from verified purchases as of 13 October 2026.

Which services get the most reviews

Among verified purchases, most are ski rental (161), followed by bikes (20), lessons (8), transfers (7), snow clothing (6) and lift passes (5). The products with the most verified reviews are:

Each product page shows its own reviews at the bottom, so you can read the ones for the resort or city you are going to.

What customers like most

  • The gear is ready when you arrive. "Everything was ready when we got there" and "it took no time to pick up the skis" are among the most repeated comments.
  • The shop staff. Many reviews name the person who served them and say they swapped boots until they found the right size.
  • Booking online is easy. Customers value seeing the total before paying and being able to collect the gear the evening before so they can head straight to the slopes.
  • Flexibility. Changes to the order, from ski to snowboard mid-week or to a different size, sorted out at the shop.
  • Punctual transfers. In Chile, punctuality and safe driving on the road up to Valle Nevado come up again and again.

What customers ask us to improve

The 3- and 4-star reviews teach us the most. These are the complaints that appear more than once:

  • Pick-up point and opening hours. Some customers arrived with opening hours that were not the real ones, found a pick-up point without the company's sign, or got two different meeting points for a transfer.
  • Condition of some gear. A few boots with several seasons of use and the odd road bike with brakes or gears not properly adjusted.
  • Queues in peak season. On busy weekends there were queues at the shop, especially for last-minute bookings.
  • Bike deposits. In some cases the deposit took longer than expected to be returned.

If any of this happens to you, write to us with your booking number: we take it up with the shop and, where it applies, use the CaranvaSports Guarantee.

How reviews are collected

After each booking we send an email asking you to rate the service. Reviews are published with Judge.me, a review platform for online shops. The "Verified purchase" badge means the review is linked to an order from this shop. We also publish reviews of 3 stars or fewer.

Frequently asked questions

Are CaranvaSports reviews genuine?

They are published with Judge.me, and those with the "Verified purchase" badge are linked to an order from the shop: there are 214 of them, averaging 4.8 out of 5.

Who hands over the gear?

A rental shop in the resort or the city. Each product page shows its address and pick-up hours.

How do I leave a review?

From the email you receive after your booking, or with the "Write a review" button on this page.

Can I read the reviews for a specific resort?

Yes. Each rental product page shows that product's reviews at the bottom.

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